Terms and Conditions

Last updated: July 29, 2026

Welcome to LEGIT Western Wear. These Terms and Conditions apply when you visit legitwestern.com, purchase from our online store, or otherwise use our website.

By using this website or completing a purchase, you agree to these Terms and Conditions.

1. About LEGIT Western Wear

LEGIT Western Wear is a Cape Breton, Nova Scotia business. Throughout these terms, “LEGIT,” “we,” “us,” and “our” refer to LEGIT Western Wear.

Email: ac@legitwestern.com
Phone: 902-317-0760
Location: Cape Breton, Nova Scotia, Canada

2. Using Our Website

You may use this website only for lawful purposes.

You must not:

• Interfere with the operation or security of the website.
• Attempt to access information or systems without permission.
• Submit false or misleading information.
• Use the website for fraudulent purchases.
• Copy or reproduce our content without authorization.

You must be the age of majority in your province or territory, or have the permission and supervision of a parent or legal guardian, to place an order.

3. Product Information

We make reasonable efforts to describe and photograph our products accurately.

Colours may appear slightly different depending on lighting, photography, and your screen settings. Small differences in colour, placement, finish, or measurements may also occur between manufacturers or production runs.

Sizing can vary between brands and styles. Please review the size, fit, and product information provided before ordering. Contact us if you need help choosing a size.

Natural materials and handmade or customized products may have variations that are part of the item’s character rather than defects.

4. Product Availability

All products are subject to availability.

Placing an item in your cart does not reserve it. An item may sell out before checkout is completed.

We may limit quantities, discontinue products, or cancel an order when an item is unavailable, listed incorrectly, or cannot reasonably be supplied.

If we cancel an order after payment has been processed, we will refund the affected amount to the original payment method.

5. Prices and Currency

Unless clearly stated otherwise, all prices are shown and charged in Canadian dollars.

Applicable taxes and shipping charges are calculated and displayed during checkout before you submit your order.

Prices, promotions, and availability may change without notice. The price charged will be the price shown when the order is submitted, subject to correction of clear pricing or technical errors.

If we discover a significant pricing error, we may contact you for instructions or cancel and refund the affected item.

6. Orders

Your order is an offer to purchase the products listed in your checkout.

After placing an order, you should receive an order-confirmation email showing the products ordered, prices, taxes, shipping charges, payment information, and delivery details provided during checkout.

Please review that email promptly and contact us if anything is incorrect.

We may decline or cancel an order because of:

• Unavailable stock.
• Incorrect product or pricing information.
• Unsuccessful or unauthorized payment.
• Suspected fraud.
• Shipping restrictions.
• An incorrect or incomplete delivery address.
• Circumstances outside our reasonable control.

7. Payment

Payment must be completed using one of the payment methods offered at checkout.

Payments are processed through third-party payment providers. LEGIT does not receive or store your complete payment-card number.

You confirm that you are authorized to use the payment method submitted with your order and that the billing information you provide is accurate.

An order will not be prepared for shipment until payment has been successfully authorized or completed.

8. Shipping

LEGIT currently ships to eligible addresses within Canada.

Available shipping methods and charges are displayed during checkout. We currently charge a flat shipping rate unless another option is shown.

Orders are normally prepared for shipment within the processing time stated on our website or communicated with your order.

Custom, personalized, pre-order, and made-to-order products may require additional time. Any known extended processing time will be stated on the product page or communicated before the order is completed.

Delivery estimates are estimates rather than guaranteed arrival dates. Weather, carrier delays, remote locations, peak shopping periods, and other circumstances may affect delivery.

Customers are responsible for providing a complete and accurate delivery address. Additional shipping costs caused by an incorrect address, refused delivery, or unclaimed package may be charged to the customer where permitted by law.

9. Local Pickup

Local pickup is available only when it appears as an option during checkout or has been arranged directly with LEGIT.

Please wait until you receive confirmation that your order is ready before arriving for pickup.

Pickup instructions, location, and available times will be provided with your order confirmation or readiness notice.

10. Returns and Exchanges

Our current return, exchange, and refund rules are set out on our Shipping and Returns page and form part of these Terms and Conditions.

Unless otherwise stated there, contact us before returning an item. Products sent back without prior approval may not be accepted.

Items must meet the conditions stated in our return policy. Customers may be responsible for return-shipping costs unless an item arrived damaged, defective, or incorrect.

11. Final-Sale and Restricted-Return Products

The following products may be final sale or subject to restricted returns when this is clearly stated before purchase:

• Customized or personalized products.
• Custom cowboy hats.
• Earrings and other hygiene-sensitive products.
• Gift cards.
• Clearance or final-sale products.
• Items that have been worn, washed, altered, or damaged after delivery.

A final-sale designation does not remove any rights that apply when an item is defective, damaged on arrival, materially different from its description, or otherwise protected by law.

12. Custom and Personalized Products

Custom work begins only after the design, estimated price, and applicable deposit or payment have been approved.

Because custom products are made or altered for a particular customer, they generally cannot be returned or exchanged because of a change of mind.

Colours, materials, and design placement may vary slightly from photographs or inspiration images.

Hand-burned artwork is completed freehand and cannot be guaranteed as an exact reproduction or exact scale copy of a submitted image.

The customer confirms that they have permission to provide and use any image, name, logo, or design submitted for customization.

We may decline a requested design that is unlawful, discriminatory, hateful, infringing, or unsuitable for the product or LEGIT brand.

13. Damaged, Defective, or Incorrect Items

Please inspect your order after delivery.

Contact us at ac@legitwestern.com as soon as possible if an item arrives damaged, defective, or different from what you ordered.

Include your order number, a description of the issue, and clear photographs where possible.

Do not discard the product or packaging until we have reviewed the issue.

Depending on the circumstances and applicable law, we may repair or replace the product, provide store credit, or issue a refund.

14. Promotions and Discount Codes

Promotions are subject to the conditions stated with the offer.

Unless otherwise stated:

• Discount codes cannot be combined.
• Codes must be entered before checkout is completed.
• Promotions do not apply retroactively.
• Discounts have no cash value.
• Excluded products, dates, or minimum-purchase requirements may apply.

We may cancel or correct a promotion affected by an error, misuse, or unauthorized distribution.

15. Gift Cards and Store Credit

Gift cards and store credits may be used only according to the conditions provided when they are issued.

They cannot be redeemed for cash except where required by law. Lost, stolen, or improperly used codes may not be replaceable.

16. Intellectual Property

The LEGIT name, logo, product designs, written content, graphics, photographs, videos, and website design are owned by LEGIT Western Wear or used with permission.

You may view and share links to our public website for personal, non-commercial purposes.

You may not copy, reproduce, modify, sell, publish, distribute, or commercially use our content without written permission.

17. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping carriers, social platforms, and other websites.

Those services have their own terms and privacy practices. LEGIT is not responsible for the content, availability, or practices of an independent third-party website.

18. Privacy and Marketing Communications

Personal information submitted through our website is handled according to our Privacy Policy.

Information collected for an order or inquiry will be used to process the transaction, provide customer service, prevent fraud, and meet applicable legal and business requirements.

Submitting an order or contact form does not automatically subscribe you to promotional email.

Where you choose to receive marketing messages, you may unsubscribe using the link in the message or by contacting us.

19. Website Availability

We work to keep the website accurate and available, but we cannot guarantee uninterrupted or error-free access.

We may temporarily suspend or change parts of the website for maintenance, security, technical issues, or business reasons.

20. Limitation of Liability

Nothing in these Terms and Conditions limits a right or remedy that cannot legally be limited.

To the maximum extent permitted by law, LEGIT will not be responsible for indirect, incidental, or consequential loss arising from the use of this website or a product purchased through it.

Our total liability relating to a particular order will not exceed the amount paid for the product giving rise to the claim, except where a greater remedy is required by law.

21. Events Outside Our Control

We are not responsible for a failure or delay caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier interruptions, labour disputes, supply shortages, power failures, internet outages, government action, or other emergencies.

We will make reasonable efforts to communicate significant delays and find a fair solution.

22. Changes to These Terms

We may update these Terms and Conditions when our products, services, policies, or legal obligations change.

The updated version will be posted on this page with a revised date. The terms in effect when an order is submitted will apply to that order.

23. Governing Law

These Terms and Conditions are governed by the laws of Nova Scotia and the applicable federal laws of Canada.

Any dispute will be handled by a court or other authority with lawful jurisdiction, subject to any consumer rights that allow the customer to bring a claim elsewhere.

24. Severability

If one part of these Terms and Conditions is found invalid or unenforceable, the remaining sections will continue to apply.

25. Contact Us

Questions about these Terms and Conditions or an order can be sent to:

LEGIT Western Wear
Cape Breton, Nova Scotia, Canada
Email: ac@legitwestern.com
Phone: 902-317-0760